Shipping policy
Shipping Policy
Last updated: ]Oct 3,2026
Thank you for shopping with Rockin Bar S Horse Tack, a small handmade tack shop located in Huntsville, Arkansas. We appreciate your support and want to make sure your order arrives safely and on time.
Processing Time
Orders are handcrafted and typically processed within [1-3 business days] of payment confirmation. During busy seasons or after holidays, processing may take up to [5 business days]. You will receive an email notification with tracking information once your order has shipped.
Shipping Carrier & Service
All orders are shipped via USPS Ground Advantage. We do not currently offer expedited shipping options, but please contact us if you have a time-sensitive need and we will do our best to accommodate you.
Estimated Delivery Times
Once shipped, estimated delivery times via USPS Ground Advantage are generally:
- 2–5 business days within the continental United States
- Delivery to Alaska, Hawaii, and U.S. territories may take longer
These are estimates provided by USPS and are not guaranteed. Rockin Bar S Horse Tack is not responsible for delays caused by USPS or circumstances outside our control (weather, holidays, carrier delays, etc.).
Tracking Your Order
A tracking number will be emailed to you once your order ships. You can track your package at USPS Tracking. If you have not received a tracking number within [5 business days] of placing your order, please contact us at [helenshiro@ gmail.com].
Shipping Costs
Shipping costs are calculated at checkout based on the weight and dimensions of your order and your delivery ]
Address Changes
Please double-check your shipping address before completing your order. If you need to change your shipping address after placing an order, contact us immediately at [helenshiro@gmail.com]. We will do our best to accommodate changes, but we cannot guarantee address changes once a label has been created.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within [5 days] of the expected delivery date. We will work with USPS to file a claim on your behalf. Please keep all original packaging for damaged shipments, as USPS may require it for the claims process.
Returns & Exchanges
For information about returns and exchanges, please review our Refund Policy.
Contact Us
If you have any questions about your shipment, please reach out to us at:
[helenshiro@gmail.com]
[OPTIONAL: Phone number or preferred contact method]
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